RETURN POLICY

VM art strives to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

Return Timeframe
You can return your items within 14 days from the date of delivery to receive a full refund.

Conditions for Return

• Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
• Proof of purchase is required for all returns.

How to Return Items
1. Webshop Returns:

• Send your package in original state within 14 days to our address:
  VM art
  Pantheonlaan 5
  1081 Brussels
  Belgium

2. Physical Returns in store:

• If you made a purchase in one of our physical stores, you have 15 days to bring the item in.

  Two options are available here:
  – voucher worth the purchased item
  – exchange for another size or the same values

Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exceptions
Certain items are not eligible for return, including:

• Gift cards.
• Shoes or clothing with signs of usage will not be accepted. Do you find traces of use on your received items? Please let us know as soon as possible at web@vm-shirt.com

Contact Us
If you have any questions about our return policy, please contact our customer service team at Katrien@vm-shirt.com or call us at (+32 465 53 50 71).

Thank you for shopping with VM art. Your satisfaction is our priority!