{"id":15407,"date":"2024-08-06T14:25:52","date_gmt":"2024-08-06T14:25:52","guid":{"rendered":"https:\/\/vm-shirt.com\/politique-de-retour\/"},"modified":"2026-02-19T15:24:39","modified_gmt":"2026-02-19T15:24:39","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/vm-shirt.com\/fr\/politique-de-retour\/","title":{"rendered":"POLITIQUE DE RETOUR"},"content":{"rendered":"\t\t
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POLITIQUE DE RETOUR \u2014 VM ART<\/h1>

VM Art s’efforce de garantir votre enti\u00e8re satisfaction \u00e0 chaque achat. Si vous n’\u00eates pas enti\u00e8rement satisfait, nous sommes l\u00e0 pour vous aider. <\/p>

D\u00e9lai de retour<\/h2>

Vous pouvez retourner vos articles dans les 14 jours suivant la date de livraison pour obtenir un remboursement complet.<\/p>

Conditions de retour<\/h2>

Les articles doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d’origine, non port\u00e9s, non lav\u00e9s et avec toutes les \u00e9tiquettes attach\u00e9es.<\/p>

Une preuve d’achat est requise pour tous les retours.<\/p>

Comment retourner des articles<\/h2>

1. Webshop Returns<\/p>

Send your package, in its original condition and within 14 days, to the following address:<\/p>

VM Ark \/ Art
Moorsledestraat 74\/5
1020 Laken<\/p>

Bruxelles – Belgique<\/p>

2. Returns in Physical Store<\/p>

If you made a purchase in one of our physical stores, you have 15 days to return the item in person.
You can choose between:<\/p>

A voucher equal to the value of the purchased item<\/p>

An exchange for another size or an item of the same value<\/p>

Refunds<\/p>

Once we receive your returned item, we will inspect it and notify you regarding the status of your refund.
If approved, we will issue a refund to your original method of payment.
Processing times may vary depending on your bank or card issuer.<\/p>

Exceptions<\/h2>

The following items cannot be returned:<\/p>

Gift cards<\/p>

Clothing showing signs of use
If you notice traces of use on the items you received, please inform us as soon as possible at info@vm-shirt.com<\/p>

Contactez nous<\/h2>

Si vous avez des questions concernant notre politique de retour, vous pouvez contacter notre service client\u00e8le \u00e0 l’adresse suivante :<\/p>

\ud83d\udce7 info@vm-shirt.com
\ud83d\udcde (+32 465 53 50 71)<\/p>

T.V.A. Nr.: BE0747.761.617<\/p>

Merci d’avoir fait vos achats chez VM Art, votre satisfaction est notre priorit\u00e9 !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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